| General Policies
* Starry Candy Box expressly reserve the right to refuse service to anyone. This document serves to declare user site usage policies, intellectual properties ownership as well as reservation order guidelines. For general shopping policies including shipments methods, cancellations / returns , and billing policies. Please visit our Shipping & Returns section for details.
* All content on StarryCandyBox.com are copyrighted by Angelic Pretty, and Starry Candy Box. Reproduction, retransmitting, redirection, linking, or broadcast of it's content or any intellectual properties are strictly prohibited.
Will you have [Print Du-Jour], and how do I reserve it?
Yes, we typically stock the complete line of every exclusive print collection that Angelic Pretty manufactures. Please check our LJ at http://starrycandybox.livejournal.com/ or subscribe to our newsletter for release information.
We have found that E-mail reservations are simply too haphazard to maintain. Therefore, we have decided to simply release the entire collection at a designated time, and keep it as an automated first come first served based system. Please do not request reservation or special orders on exclusive print items, thank you
Exclusive prints accessories restrictions
Our customers had express that it had became increasingly difficult to acquire exclusive print accessories as a complete set. This restriction was created to allow our primary customers to have the first, and the fullest selection possible to the complete line.
This policy is strictly enforced. Please read our shippings and resturns page for details of our policy enforcement regarding.
Restrictions of accessories only purchases will typically be lifted as the next exclusive print release becomes available.
Special Orders
If you would like an item that is not listed in our store, but it is listed in the primary Angelic Pretty website. It is possible for to special order given if the item is still available. The rules for special orders are the following:
* $150 Minimum merchandise purchase are required for all Special orders.
* 50% non-refundable deposit required
* No cancellation, so make sure you're absolutely sure before you commit.
* Patience, due to the nature of special orders.
Once you're ready, create an account, and email us with the following information:
1) Your name
2) Name of the item
3) Color selection and size if applicable
4) Quantity
5) Product number
6) URL of your the item.
Repeat step 2 - 6 for additional items.
We will then create a special item for you to check out with as a deposit.
Remember, exclusive prints are not eligible, current collections only.
Reservations [Depreciated]
* Requests are only accepted between designated times only. Requests made outside of specified time will not be accepted or acknowledged.
* Reservations and special orders are made as a courtesy service, it does not guarantee acquisition of products.
* Forfeiting or canceling an established order will result a suspension of all transation privileges. Included services, and all events provided by subsidiary companies of StarryCandyBox and Oneesan Inc.
* Deposits are required for all order, and deposits are not refundable.
* Special orders and reservations must be paid by the same person, and are not transferable.
eg: We cannot change the ship to name and address once your order has been placed.
* Staff and family members of Starry Candy Box are not ellgiable for reservation services.
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